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Well, that makes sense. I just recently placed an order, and its taken a long time to fill. I can't call because it won't connect me, and emailing their helpdesk has produced no reply backs regarding the status of my order. I have noticed in recent months that orders...
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Ordered over a month ago $254.00 for oils and diffusers. Received 2 partial shipments, however not the bulk of my order. Been calling for 2 weeks with no answer, and emails are flat out rejected. Was not provided an order #at purchase so can't check status...
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Anonymous
Anonymous

Since this seems to be the only place you guys operate out of, I appreciate you sending me some more items from my order I placed over 2 months ago now, however I'm still mi...

1.0
Wellsville, Kansas
#932773
I have made numerous calls only to wait 2-3 hours before I was disconnected. The order was placed 2 months ago. I need some help. I shouldn't have to be going thru this. My bank account showed the amount was deducted. I hate to go thru I he bank to get my money back,...
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1.8
I didn't like
  • Customer service
#928577

Delivery Service Review

Supplement Warehouse
#973294
1.5
Details
Could not get the product I ordered so they back orders for a month. I cancelled order, they said it will process and it's been another month and still refund.
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Short Review on November 29, 2016

Supplement Warehouse
#963564
1.0
Details
They suck! Criminal telephone service with their ongoing recording.
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Customer service

Supplement Warehouse Customer Care Review

Supplement Warehouse
#918272
1.5
Details
Saying Supplement Warehouse sucks balls just doesn't begin to say how terrible a company they are! Over a month and I have not received my order but they have my money! Absolutely rude people who want to make sure that you know they do not care!
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Supplement Warehouse Online Order Review

Supplement Warehouse
#912126
5.0
Details
The company is out of business. It is now owned by the bank. This why you are dealing with these issues. Kelly I am sure works for the bank to help liquidate all their assets.
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Billing Practices
Cleanliness
Customer service
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Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
As of Sept 2016 - The company is working through bankruptcy right now and they are trying to do their best. They just had to leave there Oak Creek warehouse and are now operating out of west allis WI. They had to let some employees go to try and save the business. If...
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3.8
#926005
I ordered protein powder for $95.00 over a month ago.. I called 3 weeks after order was placed and they told me my protein powder (ProComp) was on back order..sorry and be patient.. I call again a week after that and they tell me no telling when the order can be...
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Company has deducted funds and hasn't fulfilled order. No answer or respond by email or phone and is nearing a month since the order was placed.
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angeliquegorden
angeliquegorden

After many phone calls I have finally reached a representative and they told me my purchase was on back order. I asked for a refund and they agreed that they would refund the ...

I placed an order on August 14th, the money processed and cleared by August 16th. By the 18th I still hadn't received a tracking number so I emailed customer service. It is now August 23th and I never heard back so I called the Customer Service number. After sitting in...
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Anonymous
Anonymous

The same is happening to me...I placed my order 8/18 and payment cleared on 8/22. I emailed on 8/23 inquiring about what "Printed" meant for a status and have yet to get a re...

Anonymous
Anonymous

I just had the same issue. I will never go to them again. Ordered 1 (one) bottle of fat burner on Aug 5th. Payment processed on Aug 7th. SW just shipped my item August 22. ...

3.0
Puunene, Hawaii
#905902
I ordered on the 16th of July and have not heard a word. They took the money from the credit card right away but no answer to my e-mails. When you call they put you on hold for over an hour and then they hung up. Should have read the reviews before ordering. I always...
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#889463
Placed my order on 6/20/16.....by 7/11, still had not heard from, or received my order. I called only to be told it would be a 3 hour wait. I sent 2 emails with no response. Finally today, I was able to get through after a 10 min wait. I was told the item had been...
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1.0
#881742
Place an order with supplement warehouse it took weeks to get here and when it did it was only half of the order but they charged us for the full order. Then when I called they said they would send the rest when they could. So I got the rest of the order and it was...
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1.0
#880070