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Supplement Warehouse Customer Care Review

Horrible company! Lied 4 times about getting my refund on a product I never received!!!
1.9
Details
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1003453
My complaint seems the same as many others. I think it is time to call the Credit Card company. I have waited for 15 days( jut for it to ship. I emailed after 6 days asking for/when i would get a shipment notification. They told me to allow 10 days for processing. Its...
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Anonymous
Anonymous

I placed an order on January 7, 2017. Today is Feb 6th. Still have not heard on when it is going to ship. I requested a refund and still nothing. I tried two numbers and neith...

Anonymous
Anonymous

I too have placed an order on Jan. 19,2017 and still have not received an email for shipping. Something doesn't seem right. I have called and left messages but not response.

#1001628
Ordered on dec 16th 2016 and still have not recieved. Website shows nothing now and phone is out of service. Looks like it is time to contact the credit card company for a refund. I should have known once it hit 3-4 weeks late there was a major issue. They always had...
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I didn't like
  • Customer service and shipping
#1001552
Placed an order on Jan. 16th. Payment was processed on Jan. 19th. Waited for shipment information/tracking number and to date (2/1/17) have not received anything. Every time I try to call the 800 number listed, I get the automated message stating high call volume. I am...
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Anonymous
Anonymous

Agreed seems they are out of business and I ordered back in Dec 16th 2016, time to contact credit card company for refund on fraud

Anonymous
Tracy valentine

Same thing happened to my husband but now the number I call says call cannot be received. I think we might have been scammed.

I didn't like
  • That i could not contact anyone
#1000604
I place an order in early January 2017 for 2 items. I receieve an order a week later with one of the items, while the other was missing. I emailed the customer sevice department one a week for 3 weeks (because I work during their customer service hours) - no response....
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2.6
#998469
This site is a scam. Order back in December 20th order and payment when thru without a problem. No package after a week so I called and no answer. Wrote an inscription mail to be told it's on back order will take 1-2 week. Been over a month and still no package....
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Anonymous
Antony

I agree this company is a scam! Do not order from them! I order a supplement 1/6/17 never received the item, so I called it took 35 minutes to speak to someone, and when I did...

1.0
#994524
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Lipodrene Review

Ordered a product they claimed was in stock but it took over a month for it just to ship. When I called customer service they said it was out of stock and back ordered. I will never use them again!
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#994012
Placed order on a Tuesday. Order confirmed immediately. No notice of order shipping by Friday. Emailed following Monday to check on order. No response. Cancelled order on Tuesday. Will not be back. I've ordered from here a few times(it has been a couple of years)...
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#993955
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Supplement Warehouse Shipping Service Review

I had the same issues as everybody here is talking about. SO DONT DO BUSSINESS WITH THIS COMPANY!!! I placed my order mid December, it was on back order so they told me to wait 1-2 weeks, I patiently waited just so they can send the same exact message saying to wait a following 1-2 weeks, RIDICULOUS!!!
#990052
I placed a order on December 21st 2016 and until now January the 12 I have not received a confirmation of shipping or the product and every time I tried to contact the 800 number I received the message due to have a call, we are unable to receive your call please call...
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Anonymous
Anonymous

Same here bro, I placed my order mid December, it was on back order so they told me to wait 1-2 weeks, I patient waited just so they can send the exact message saying to wait ...

Anonymous
Anonymous

I've had the same *** problem!! This is ***

1.4
#989206