Placed order on a Tuesday. Order confirmed immediately. No notice of order shipping by Friday. Emailed following Monday to check on order. No response. Cancelled order on Tuesday. Will not be back. I've ordered from here a few times(it has been a couple of years)...Read more
I placed a order on December 21st 2016 and until now January the 12 I have not received a confirmation of shipping or the product and every time I tried to contact the 800 number I received the message due to have a call, we are unable to receive your call please call...Read more
I tried ordering from Supplement Warehouse in September and again in December. The order placed in September took over a month to ship out. I had emailed their help desk and no one ever responded. I called the 800# repeatedly and always received the same message that...Read more
I didn't like
- Shipping times
- Unable to get through to get assistance
- Customer service
Supplement Warehouse Customer Care Review
Horrible company! Lied 4 times about getting my refund on a product I never received!!!
Ordered a product they claimed was in stock but it took over a month for it just to ship. When I called customer service they said it was out of stock and back ordered. I will never use them again!
Supplement Warehouse Shipping Service Review
I had the same issues as everybody here is talking about. SO DONT DO BUSSINESS WITH THIS COMPANY!!! I placed my order mid December, it was on back order so they told me to wait 1-2 weeks, I patiently waited just so they can send the same exact message saying to wait a following 1-2 weeks, RIDICULOUS!!!
Short Review on December 15, 2016
Supplement warehouse charged my credit card but never fulled my order. Over the course of the next 6 weeks I could not not reach them on the phone and they never responded to my emails. Finally had to call my bank to get a refund
I've been a loyal customer of Supplementwarehouse.com for many years, and have spent a LOT of money with them. It was originally great customer service, shipping speed, and convenient. In the past year they have consistently failed in every way possible. I first...Read more
We ordered a product, received an email that has all of our order infomation and our credit card was charged. This was 2 weeks ago. We decided to call and see what the status of our order is. We have called morning, mid-day, towards end of day. We have tried all the...Read more
I didn't like
- That we cannot contact anyone in any way possible
Order placed, product and its shipping paid for by me, & order confirmation number issued to me by email from Supplement Warehouse. But Company won't provide any estimated date of shipping the product, won't provide the method of shipping to be used, and has not...Read more
I started to order from Supplement Warehouse over 4 years ago. Their deliveries were never past 5-7 business days and they always had everything in stock that was on their site. As of about 9 months it's went down hill deliveries IF they come take over 2 weeks or more,...Read more
This is the worst ever website ***. Placed an order 11/07/16 its now 11/18/16 still nothing. They said it may take up to 20 days before they can send my order. Wonder why this company is going down soon :)Read more
I purchased some uptime from supplemental warehouse on September 28th. It is now November 3rd and I still have not received so much as an update or a reply back from my first email. I'm sorry if the company is going out of business but they should reply back to their...Read more
The second time they screwed up my order was June 2016, and I swore I'd never use them again, because they take an insane amount of time to fill and ship orders. But I had a couple of weeks before I needed more product, so I gave them another try. *** me. After 8...Read more
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