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They keep saying that will ship my order but they don't. They've informed me an invalid tracking number, and now UPS says that is missing. I don't recommend them. It seems to be a scam. I never received my goods, definitely I don't recommend them. And now I'm going to...
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SW.Cares
SW.Cares
Supplement Warehouse Verified Representative

Thank you for sharing your recent experience with us, although we're sorry to hear it was not a positive one!Your satisfaction is VERY important to us - we will take care of t...

#1086524
Over a month since my order, yet neither merchandise nor communication from these crooks. After informing a one of their alleged suppliers that their products were used as bait in what appears to be fraud, i suddenly receive out of the blue an utterly fishy email from...
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Anonymous
Alex

I ordered some protein on cyber Monday like I do every year, except this year I have yet to receive anything.

#1012034
I ordered back in Nov/Dec and my products still have yet to arrive. I called and emailed several times. It took over 2 hours for me to speak to a representative as they were having "high call volume" with only 3-4 customers ahead of me. WOW! The agent stated that my...
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1.0
I didn't like
  • Not recieving my order
#1004833

Supplement Warehouse Shipping Service Review

Supplement Warehouse
#1009751
1.5
Details
I order in november and send many emails asking where is my order all they can tell me is wait for it is still back order.. Is been 4 months already and no items jet so i cancel and im still waiting for refund..
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
Website

Delivery Service Review

Supplement Warehouse
#1007726
1.0
Details
Heard they closed doors but are still accepting payments.. I ordered dec 6.. never got order.. I am asking for money back from paypal. Suggest you do the same.. Awful
Comment
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Supplement Warehouse Shipping Service Review

Supplement Warehouse
#1007295
Company owes me supplement which I paid for. Never received since November ,2016...Very upset they never answer phone..
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Supplement Warehouse Shipping Service Review

Supplement Warehouse
#1006578
1.0
Details
Placed a order over a month ago and after many emails i am sure l am being riped off.Never got my product and they stoped ansering emails.
Comment
Show
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Order was places in October, the site said they take 5-10 business days to deliver. After 3 whole weeks (15 bus days) items never arrived. Called the company and a rep said my items were on back order and would be delivered within the month. Items never came so I sent...
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Anonymous
Robert

I have gone the same thing Waiting for months ,cancel my order that tell me 6 business days for refund. Nothing shown.

I didn't like
  • Scammed people out of their money
#1004383
I ordered 2:1:1 Recovery from here. I received a confirmation email of my order, went to confirm my order, and holy ***, order is some how no where to be found yet I was charged. Continued to try to find my order, no dice. Want to talk to someone? Don't bother calling....
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Anonymous
Anonymous

Same thing happened to me but it's been longer. Dispute the charge with your credit card company and u should get your money back

1.0
I didn't like
  • Suck
#1003723
My complaint seems the same as many others. I think it is time to call the Credit Card company. I have waited for 15 days( jut for it to ship. I emailed after 6 days asking for/when i would get a shipment notification. They told me to allow 10 days for processing. Its...
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Anonymous
Anonymous

I placed an order on January 7, 2017. Today is Feb 6th. Still have not heard on when it is going to ship. I requested a refund and still nothing. I tried two numbers and neith...

Anonymous
Anonymous

I too have placed an order on Jan. 19,2017 and still have not received an email for shipping. Something doesn't seem right. I have called and left messages but not response.

#1001628
Ordered on dec 16th 2016 and still have not recieved. Website shows nothing now and phone is out of service. Looks like it is time to contact the credit card company for a refund. I should have known once it hit 3-4 weeks late there was a major issue. They always had...
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I didn't like
  • Customer service and shipping
#1001552
Placed an order on Jan. 16th. Payment was processed on Jan. 19th. Waited for shipment information/tracking number and to date (2/1/17) have not received anything. Every time I try to call the 800 number listed, I get the automated message stating high call volume. I am...
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Anonymous
Anonymous

Agreed seems they are out of business and I ordered back in Dec 16th 2016, time to contact credit card company for refund on fraud

Anonymous
Tracy valentine

Same thing happened to my husband but now the number I call says call cannot be received. I think we might have been scammed.

I didn't like
  • That i could not contact anyone
#1000604
I place an order in early January 2017 for 2 items. I receieve an order a week later with one of the items, while the other was missing. I emailed the customer sevice department one a week for 3 weeks (because I work during their customer service hours) - no response....
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2.7
#998469

Contact Supplement Warehouse

Mailing Address:
SupplementWarehouse.com
7119 West Greenfield Ave.
West Allis, WI 53214
Phone:
(414) 777-0728
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Supplement Warehouse Products and Services

This site is a scam. Order back in December 20th order and payment when thru without a problem. No package after a week so I called and no answer. Wrote an inscription mail to be told it's on back order will take 1-2 week. Been over a month and still no package....
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Anonymous
Antony

I agree this company is a scam! Do not order from them! I order a supplement 1/6/17 never received the item, so I called it took 35 minutes to speak to someone, and when I did...

1.0
#994524